Providing commercial clarity for digital brands & retailers
Flourish Consulting helps eCommerce businesses grow profitably through smarter strategy, stronger operations, and better use of technology. We bridge the gap between what sales people and marketing promises and what the systems behind it can actually deliver.
Our approach was shaped by decades spent leading brand-side digital transformation. Managing eCommerce platforms, supply chains, marketing systems, and customer data at scale.
That experience gives us a unique perspective: we know what works inside a business, not just what looks good in a campaign report.
About
Flourish was founded to give brands access to experienced eCommerce leadership without the overhead of hiring it full-time. We understand how to grow an eCommerce business because we’ve done it from the inside — managing budgets, negotiating suppliers, and delivering digital growth with lean resources.
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We’re not tied to platforms, partners, or performance fees that bias decisions. Instead, every recommendation is shaped by data, operational context, and commercial return.
Our clients trust us to tell them what’s really needed — not what’s being sold.
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Sustainable, measurable eCommerce growth
We help businesses understand where profit is truly made — and lost. Our work starts with the numbers: product performance, stock efficiency, fulfilment costs, and customer behaviour. From there, we build strategies that drive revenue without driving up waste or reliance on discounting.
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Technical operations and optimisation
We specialise in untangling the systems, platforms, and processes that underpin digital growth. From eCommerce re-platforming and ERP integrations to checkout performance and automation, we align your technology stack so it supports commercial goals instead of blocking them.
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Execution without the agency fluff
We don’t hand over decks and disappear. Flourish embeds in your team to plan, implement, and optimise what’s actually needed. We bring senior-level experience — the kind normally found in-house — to make sure the right things get done, in the right order, for the right return.
What Makes Us Different?
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Brand-side understanding: Over a decade of hands-on experience managing eCommerce, operations, and marketing from within established retail and lifestyle brands.
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Technical fluency: Deep knowledge of eCommerce platforms, data infrastructure, and systems integration. No Tech jargon from sales teams. We can help you make the right decisions before you invest in tech or platforms.
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Commercial mindset: Growth strategies built around profit, not just sales.
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Independent advice: No commissions, hidden markups, or platform bias.
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Execution-first: We don’t just advise — we help you deliver, optimise, and scale. We want to be around after any change or launch to celebrate results with you and help keep you on track with achieving them.
Our
Ethos
We are commercially focused, platform-agnostic and technically fluent. We don’t sell pre-set packages or favour specific technologies. Instead, we focus on delivering the right solution for each business, one that can be measured, scaled and improved over time.
Flourish exists to help businesses see the bigger picture of how to grow an eCommerce business, not just the next marketing campaign. Every engagement is rooted in insight, accountability and commercial value.
Looking
Ahead
Flourish is growing its team and network of specialists to support more brands across the UK and beyond. Our goal is to remain true to our founding principle — helping businesses flourish through data, technology and smart commercial thinking.
Whether you need an audit, a replatforming strategy, or an ongoing eCommerce consulting partnership, we help you move from guesswork to growth with clarity and confidence.
Client Success Example
From a standing start of no transactional web presence and through the challenges of the Covid-19 period, our client has built a credible, high-performing online retail arm.
The business is now confidently tracking toward a seven-figure annual online eCommerce turnover, with both physical retail locations also benefitting from the increased visibility and customer engagement driven by digital activity.
What started as an experiment in eCommerce to drive an owned brand/private label, has become a core part of our clients multi-brand retail eCommerce growth strategy.
Strategic execution and agility have consistently outperformed the blunt force of big ad budgets and that’s exactly how we like it.
Contact Us
Have questions or interested in starting a project?
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Reach out to us today for a confidential, informal & absolutely no-obligation discussion.