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Privacy Policy

Last updated: October 2025
Website: https://www.flourish.consulting
Company: Flourish Online Consulting Ltd
Registered in England & Wales (Company number 11998651).

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1. Introduction

Flourish Consulting Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://www.flourish.consulting or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. What Information We Collect

We may collect and process the following types of personal information:

  • Contact details – such as your name, email address, phone number, and company name when you submit a contact form or request information.

  • Usage data – including pages visited, time spent on site, browser type, and referring website.

  • Marketing data – such as cookie preferences or how you interact with our marketing emails.

We do not collect sensitive personal data (such as health, ethnicity, or political opinions).

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3. How We Collect Data

We collect data in the following ways:

  • Directly from you: when you complete a form, book a consultation, or contact us.

  • Automatically: through cookies and similar technologies that track site usage.

  • From third-party platforms: such as HubSpot and Google Ads, which help us understand and improve our marketing performance.

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4. How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries and provide requested information.

  • To manage and improve our marketing campaigns.

  • To analyse website performance and user experience.

  • To comply with legal obligations and protect our legitimate business interests.

We only process your data when we have a lawful basis to do so — typically legitimate interest or consent.

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5. Data Processors and Third Parties

We use trusted third-party providers to support our website and marketing operations. These processors handle data on our behalf in compliance with UK GDPR.

Our key data processors include:

  • Wix.com Ltd – Website hosting and content management platform. Wix Privacy Policy

  • HubSpot, Inc. – Customer relationship management (CRM) and lead management system. HubSpot Privacy Policy

  • Google LLC – Analytics and advertising services (including anonymous cookies and remarketing tags). Google Privacy Policy

All third-party processors may store data securely on servers located in the UK, EU, or US, depending on their respective data transfer frameworks.

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6. Cookies

We use cookies and similar technologies to enhance your experience and measure website performance.
Cookies are small text files stored on your device to help us:

  • Analyse traffic and usage patterns via Google Analytics.

  • Measure advertising performance and reach via Google Ads.

  • Remember preferences such as cookie consent.

You can manage or disable cookies through your browser settings. For more information, visit https://www.aboutcookies.org.

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7. Marketing and Communications

We may send occasional marketing communications if you have provided consent or if we have a legitimate interest in doing so. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

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8. Data Retention

We retain personal data only for as long as necessary for the purposes outlined above, or as required by law. For marketing contacts, data is typically retained for up to 24 months of inactivity.

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9. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or withdraw consent.

  • Request data portability to another service provider.

To exercise these rights, contact us at privacy@flourish.consulting.

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10. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure. This includes encryption, access control, and secure data storage.

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11. International Transfers

Some of our third-party providers (such as HubSpot and Google) may transfer data outside the UK or EEA. In such cases, they rely on approved data transfer mechanisms (such as the EU–US Data Privacy Framework or Standard Contractual Clauses) to ensure your information remains protected.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated “last modified” date.

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13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Flourish Online Consulting Ltd
Website: https://www.flourish.consulting

Registered in England & Wales (Company number 11998651).

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